State University Manila: Communicating in Times of Crisis

by: Angelina E. Borican

Publication Date: December 4, 2015
Length: 5 pages
Product ID#: 1-002-900

Core Disciplines: No core disciplines for this product

Partner Collection:

Available Documents

Click on any button below to view the available document.

Preview Copy
Don't see the document you need? Don't See the Document You Need?
Make sure you are registered and/or logged in to our site to view product documents. Once registered & approved, faculty, staff, & course aggregators will have access to full inspection copies and teaching notes for any of our materials.

$0.00

Need to make copies?

If you need to make copies, you MUST purchase the corresponding number of permissions, and you must own a single copy of the product.

Electronic Downloads are available immediately after purchase. "Quantity" reflects the number of copies you intend to use. Unauthorized distribution of these files is prohibited pursuant to term of use of this website.

Teaching Note

This product has a teaching note available. Available only to Registered Educators. Please login to view it.

Description

School is just about to start, the board of regents is about to meet, and State University Manila University finds itself in the midst of a communications crisis. A janitor was allegedly beat up by a gang and a university official at a recent basketball game and the university has chosen to remain mum on the subject. Meanwhile, the media is feasting on the news and students are rallying at the university gates in protest. Ana Gomez, the school’s information officer, is tasked with devising a communications plan to be presented by the president to the executive committee the next day. Students are asked to put together a plan of attack to tackle the crisis.

Teaching Objectives

After reading and discussing the material, students should:

  • Examine the concept of organizational culture in the context of a higher education institution.
  • Develop a communications policy especially for the institution.
  • Design a crisis communication plan.