Search Results

Genpact, founded in 1999 by GE, is a mostly Indian offshore provider of business services and technology solutions to large multinational organizations and other clients around the world. In January…

eBay, the world’s leading e-commerce company, expanded to 39 markets starting in 1998. The company’s international markets now make up approximately 54% of the company’s revenues. eBay expanded and went…

Infosys is a leading Indian information technology services firm, offering a range of consulting and software services to multinationals worldwide. This mini-case describes how Infosys is trying to mitigate the…

Second-place winner of the 2015 NextBillion competition. Grameen Intel, a Bangladeshi-based joint venture between the Grameen Trust and Intel Corporation, is a social business that develops and delivers new technology…

As the second-largest bank in India, ICICI Bank has led multiple initiatives to provide banking services at an affordable costs to the poor. ICICI has partnered with others to co-locate…

This is a concise profile of InnoCentive—the company that created the first online marketplace for corporate research and development (R&D). It can be used to highlight how advancements in IT…

In late 2011, the Social Venture Fund (SVF) at the University of Michigan’s Ross School of Business issued a call for social enterprise business plans. It received one from LearnZillion,…

This case portrays the challenges of a sole proprietor when his business advances from start-up to growth stage. Francisco Cruz, owner of Ione’s Dorm, has invested in expanding his dorm…

This mini-case is from the IT-Enabled Services Series. It is designed to be used alongside IT-Enabled Services cases (A) through (F). Case (A) describes Healthscribe India, an Indian-based offshore medical…

This mini-case is from the IT-Enabled Services Series. It is designed to be used alongside IT-Enabled Services cases (A) through (F). Case (B) describes the history and growth of Transworks,…